Refund & Return Policy

Effective Date: September 1, 2025

At JerkFoods.com, we stand behind the bold flavor and quality of every product we ship. If something’s not right, we’ll do our best to make it right.

Returns

Due to the nature of our products—many of which are perishable or food-based—we do not accept general returns. However, we will gladly work with you if:

• Your order arrived damaged
• You received the wrong item
• Your product was defective or compromised in transit

To request a return or replacement, please contact us within 7 days of delivery at support@jerkfoods.com with your order number and photos of the issue.

Refunds

If your return request is approved, we’ll issue a refund to your original payment method or offer a replacement product—based on your preference and product availability.

Refunds may take 5–10 business days to appear on your statement, depending on your bank or payment provider.

Non-Refundable Items

We cannot offer refunds or replacements for:

• Products returned without prior approval
• Items purchased more than 30 days ago
• Opened or used food items (unless damaged or defective)
• Gift cards or promotional items

Shipping Costs

Shipping fees are non-refundable unless the return is due to our error. If a replacement is approved, we’ll cover the cost of reshipping the corrected item.

Our Promise

We’re committed to delivering bold flavor and great service. If you’re unhappy for any reason, reach out—we’ll do everything we can to make it right.

Questions?
Email us at support@jerkfoods.com or visit our Contact Page.